In one real-life customer case, the client MAC device did not trust the 'intermediate' certificate.Important! This article is intended for use by System Administrators. Scenario 2 - (rare) User's client device does not trust the relevant SSL certificate. For more details, see separate IBM Technote 1700416. For example, perhaps they are using an old (unsupported) Citrix client.Upgrade to the latest version of Receiver to verify if this resolves the issue.Error Number:183 Solution As part of new security enhancements to the Citrix Receiver clients for the Apple platforms, Receiver for Mac 12.5 and Receiver for iOS 7.2.2 introduce a new, stricter, validation policy for server certificates.Open up Finder, then Open the Applications folder. Here is what the user is doing: 1. When the user clicks on the 'Activate' option once signed in, they are presented with two 'errors': 'Account Error' and 'General error: found'. When the user logs into NetScaler via a web browser, they are able to establish ICA connections with Receiver with no issue. Citrix Receiver SSL error Contact your help desk with the following.The version of Receiver is 12.5.0. Update to the Latest Receiver VersionError number: 183 is supposed to mean to anyone, I dont know.
Citrix Receiver Error 183 Download The LatestThen download the latest Citrix Go Here Preferences Show All. Refer to CTX200114 – Citrix Receiver Support for SHA-2 to view the Receiver versions which supports SHA-2 certificates.Logged in but still (I don't understand all of them. If you are using SHA2 certificates then the older version of Receiver does not support these certificate. Depending on the version of Citrix that is being run on the server. Copy the server certificate that was given to you into that folder and you should be all set. In that folder is a Keystore folder, and inside that is a cacerts folder. Word processing for the macHotfix XS82E023 – For Citrix Hypervisor 8.2 September 28, 2021 Hotfix XS82E028 – For Citrix Hypervisor 8.2 September 28, 2021 Citrix Receiver Updates Troubleshooting Guide September 28, 2021 Meet the Engineering Innovators Helping Solve Telecoms’ Biggest Challenges September 28, 2021 CRT extension for the client to properly identify the certificate.Save the certificate to the ApplicationsCitrix ICA Clientkeystorecacerts folder (create this folder if it does not exist): Missing Root/Intermediate CertificateThis error message suggests that the Mac client device does not have the required root certificate/intermediate certificate to establish trust with the certificate authority who issued the Secure Gateway/NetScaler Gateway server certificate.Complete the following steps to resolve this issue:Open the Keychain Access in the Applications > Utilities folder:Highlight the X509 Anchors Keychain in the menu (you might have to authenticate to do this).Browse through the Certificate Authorities to find the company that has issued the certificate that is being used by the Secure Gateway/NetScaler Gateway – for this example, Thawte Premium Server CA:Highlight the certificate and select File > Export from the menu bar:The default File Format should be Certificate (.cer).Note: You might need to rename the certificate to a. ![]() ![]()
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